Customer Ratings & Reviews for Insurance United Services

16 Reviews | Leave a Review
I can't say enough about Melissa Taylor and the incredible job she always does for our family. It goes beyond getting us great rates. She makes sure everything is done right and we are always completely satisfied. Highly recommended!

A note to tell you how much we have appreciated you pleasant help every time we had a need.  We had gone through two other agencies over the 5 years we've been here-both of which really turned us off.    Technical knowledge is only a small part of any job:  it's the manner in which it is used and that is what really so pleased us from the get-go.  Your ability to meet your customers with such enthusiasm put us at ease and your explanations of everything will keep us with you for a long time.  Thanks again. 

Melissa and the rest of staff are very helpful and knowledgeable in the insurance field .would not go any where else Love them

Your outstanding service to us for the many years you have and continue to serve my family we are grateful for your time and professional opinions.

Great insurance company to deal with.. M. Taylor is always so helpful and and has such a delightful personality..

It works for me because i know if i need yall. Your there

I can’t say enough about how helpful, pleasant and professional both Amy and Mellissa have been in handling all aspects of my insurance needs. Thanks’re the best!!!

We have certainly appreciated your expertise in handling our insurance needs since we arrived here in Rock Hill four years ago. We would be greatly displeased if those services were not allowed to continue. 

Our family has worked with Melissa for years. She and the agency are truly the best! Always tesponsive. We highly recommend them!

I am impressed with Melissa and Amy and the team in Rock Hill. They are customer service - oriented and you can feel sure they will search to find the best rates and the right insurance for you. I give them a score of excellence and I highly recommend them for insurance needs.

Absolutely fantastic service! Melissa responded to my emails extremely quickly and helped me set up my policies very quickly! This was even more so appreciated because I was in the process of closing on my house and would have been easily overwhelmed with home insurance options but she made sure I was aware of all necessary policy details, she sent all of my paperwork immediately and helped me bundle my polices to get a better price than I expected.

If you like working with an insurance agent who remembers who you are, Melissa is the agent for you. Over the years, I have dealt with a lot of insurance agents and Melissa is by far the very best. She is not just personable, she know her business. I highly recommend her.

This team has handled my home, auto and umbrella policies for 5 years now. Their customer service is exceptional and in the rare instances that I needed help (e.g., recent car accident), they were there to support and guide me in the right direction. They also do a great job with my unique insurance needs (art, collectibles, etc.). I highly recommend Melissa and the team!

Exceptional customer service!! Staff goes above and beyond to make sure customers are completely satisfied and needs met. They find the best rates and keep you updated on changes. It's like having a personal agent.

The Agents at I.U.S. are all Very Dependable & there is always someone available when we need them! Highly Recommend this Agency.

Melissa and everyone at the Rock Hill office are superb and responsive. We appreciate the service.

Insurance United Services received a rating of 5.0 out of 5 based on 16 reviews on